First, I own two pairs of Ten Thousand shorts and I have had no problems with their products. Unfortunately there’s more to being a business than having a good product, and this company is severely missing the mark in their customer service, integrity, and common decency. I’ve tried posting warning for people on social media because I wish someone would have warned me before starting to do business with them, but they have managed to get my posts deleted and block me. They have a BBB rating of F, and a 1 out of 5 star review rating from customers (https://www.bbb.org/us/ca/cypress/profile/online-retailer/ten-thousand-1126-1000060139). This is the same company that runs advertising campaigns based off of having “Thousands of 5 star reviews!” I’m sure that’s true! If you happen to have a good experience where they don’t rip you off, then you’d probably be happy with your purchase. I’m over here still waiting while they’ve owed me over $100 for over a year now and they won’t respond to me, my BBB complaint, and as I’ve mentioned they’ve blocked my social media accounts. This is a very shady company posing as legit and it seems like the only place you can find complaints about them that haven’t been censored is on BBB. I encourage anyone considering supporting this company to go read the BBB reports for yourself and then decide if this is the kind of company you want to support when there are so many other options out there that aren’t habitually swindling people.
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